Frequently asked questions

We hope you find the answers to all of
you questions here, if not, email us here

How soon can you begin my project?

We can get to work on your logo design project as soon as we have received your design brief.

What is your turnaround time for logo design in Sydney?

Our turnaround time is 5 business days. If you do have an urgent request, let us know and we will do everything humanly possible to meet your deadline.

How many times will you revise my project?

We are happy to offer our logo design clients
unlimited revisions. Our biggest concern is that you love your new logo,
so we will keep working until it is perfect.

What if I just don’t like the concepts?

As part of our 100% satisfaction guarantee, if you do not like the concepts, we will happily provide a new set of concepts at no extra cost. No questions asked.

May I send you my own sketches, logos, or mockups?

Certainly! Feel free to send us any rough logos, sketches, and mockups.

Will my designs look like your samples?

All of the logos you see on our page as well as your logo will be created by the same amazing team here at Creato Design Sydney. Our designs are custom made to meet each client’s specific needs.

What can your logo designs be used for?

We can create logos for small business, corporations, web-based businesses, products, events, services, blogs and more!

In what format will I receive my file?

Your file package will include .PSD .AI, .EPS, .PDF, .JPG, and .PNG. We include vector files that can be scaled to any size; you can increase or decrease the size of the file without risking quality loss. You will find that the files are also compatible with Adobe CC and higher. To find out more visit our blog: Graphic Design File Types Explained

Onse the design is complete, who owns all of the rights?

You own the complete rights to your logo design.

What else do you do besides logo design?

In addition to logo design, we can help with your web design and any other designs you may require- Business cards, letter heads, stationary, etc. Contact us to learn more.

My question isn’t answered here?

Not a problem, we are always happy to answer any questions you may have. Contact us here and we will respond within 24 hours.