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FAQ for Web design

Published: 04.01.2021 в 07:43

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Frequently asked questions

We hope you find the answers to all of
you questions here, if not, email us here

How much does a website cost?

Our website packages are priced depending on the complexity of the project. To give you an idea, a simple, clean, modern 4 page information website will cost around £1655. Whereas, a complex ecommerce store with 50+ products will cost around £5000.The best way to answer this question is to request a FREE quotation here.

How long does it take to build a website?

Our projects typically take 4-12 weeks from start to finish, provided we have all of the content and information necessary from you. Once we understand the scope of your project we will be able to provide you with a defined project timeline. If you have an urgent deadline, please feel free to let us know, we will do everything possible to expedite your project.

Can I sell products on my website?

Yes, we can set up ecommerce functionality on your website and list products for sale. We recommend the premium website package for this.

Who hosts the website and domain name?

We work closely with several domain and hosting service providers. We can always recommend the most suitable option for your website. We recommend registering these two elements in your business name.

Do you offer a payment schedule?

Yes, we work off a 50% upfront deposit, and 50% payable upon completion of the website.

What platforms do you use? WordPress? Shopify? Squarespace?

Our clients have a diverse range of requirements, so we are familiar with all popular platforms, such as WordPress, Shopify, Squarespace, Wix, etc. We can always recommend the right platform for your business, just ask!

Will my website be mobile and iPad friendly?

Absolutely! In 2020 it is vital that your website works perfectly on mobile and iPad. Our websites look great across all devices, and we perform a comprehensive quality assurance check on this before setting any site live.

Can Creato help with content?

Yes, we can help with graphic design and copywriting services. These will be billed separately depending on your requirements.

Can I manage the site after you build it?

Yes! You’ll be able to update text, pictures and more! WordPress is incredibly easy to edit, it is just like updating a Word document. If you are a beginner we can show you how.

Are there any hidden costs?

No, we hate hidden costs too. Our pricing and inclusions are very transparent, we will provide a fixed price quote that clearly identifies the price you pay and the work we will do.

Do I own my website?

Yes, you own 100% of your website and copyright, we retain no ownership of your website.

My question isn’t answered here?

Not a problem, we are always here to help address any question you might have. Contact us here, and we will get back to you within 24 hours.

Construction Building Logo Design

Published: 26.03.2019 в 14:08

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Categories:

 

Professional Logo Design Packages

Over 118 happy logo clients and counting in Brisbane. Let’s get started on your logo today
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Or contact us here about your project

 

payment-option

Why choose us?

Brisbane is a creative city and you need a stand-out logo to compete in the local scene.With designs that exceed expectations, we understand how to help you make a lasting impression on new and prospective clients.

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  • The logo design process

  • Creato is a design studio that aims to develop successful branding for businesses in our community. We have created custom logo designs for many Brisbane based businesses, with fantastic results!
  • From conception to the finished product, our process is geared towards delivering professional, unique and powerful visual identities that help you stand apart in your industry.
  • We want you to be 100% happy. That means you’re involved every step of the way. We value your feedback and will happily implement any revisions you feel are necessary completely free of charge

Adelaide Victor Harbor

Published: 26.03.2019 в 13:51

Author:

Categories:

 

Professional Logo Design Packages

Over 118 happy logo clients and counting in Brisbane. Let’s get started on your logo today
[otw_is sidebar=otw-sidebar-18]

Or contact us here about your project

 

payment-option

Why choose us?

Brisbane is a creative city and you need a stand-out logo to compete in the local scene.With designs that exceed expectations, we understand how to help you make a lasting impression on new and prospective clients.

[edsanimate_start entry_animation_type= “fadeInLeft” entry_delay= “0.3” entry_duration= “0.3” entry_timing= “ease-in” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “once” keep= “yes” animate_on= “scroll” scroll_offset= “25” custom_css_class= “”]

[otw_is sidebar=otw-sidebar-16]

[edsanimate_end]

  • The logo design process

  • Creato is a design studio that aims to develop successful branding for businesses in our community. We have created custom logo designs for many Brisbane based businesses, with fantastic results!
  • From conception to the finished product, our process is geared towards delivering professional, unique and powerful visual identities that help you stand apart in your industry.
  • We want you to be 100% happy. That means you’re involved every step of the way. We value your feedback and will happily implement any revisions you feel are necessary completely free of charge

Terms & Conditions

Published: 23.02.2019 в 11:21

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We work well with our clients because our relationships are based on honesty and trust, but all work needs guidance in the form of terms and conditions. Between us Creato (ABN 24 182 779 403) and you the customer

Summary

We’ll always do our best to fulfil your needs and meet your expectations, but it’s important to have things written down so that we both know what’s what, who should do what and when, and what will happen if something goes wrong. In this contract, you won’t find any complicated legal terms or long passages of unreadable text. We’ve no desire to trick you into agreeing to something that you might later regret. What we do want is what’s best for both parties, now and in the future.

You the customer, are hiring us (Creato ABN 24 182 779 403) to create graphic design work such as a logo and/or marketing materials and/or website design and development for the price displayed on our website (www.creato.com.au) or in a quote/ proposal.

What do both parties agree to do?

You: You have the authority to enter into this contract on behalf of yourself, your company or your organisation. You’ll give us everything we need to complete the project as and when and in the format we need it. You’ll review our work; provide feedback and approval in a timely manner too. Deadlines work two ways, so you’ll also be bound by dates we set together. You also agree to stick to make full or partial upfront payments as set out at on your invoice or on our website.

Us: We have the experience and ability to do everything we’ve agreed with you and we’ll do it all in a professional and timely manner. We’ll endeavour to meet every deadline that’s set and on top of that we’ll maintain the confidentiality of everything you give us.

Logo Design & Branding

Concepts: Within 5 business days of receiving your logo design brief and payment, Creato will design logo concepts for your business. Logo designs will be submitted for your review via E-mail unless otherwise negotiated. Upon receipt of your feedback on these designs, Creato will make any needed changes to your designs until you are completely satisfied.

Should the initial design concepts not meet your requirements Creato will provide 1 round of additional concepts at no additional cost.

File Delivery: After the final logo design is approved and your final payment is processed, the final logo design files will be sent to you as digital files (.jpg, .pdf, .eps, .png, .ai graphics file formats).

Ownership: You, the client, have ownership of the final logo design for use in any media application that is beneficial to your business. Creato retains the right to use the final logo, or any versions of the logo created in the process, within printed and on-line portfolios, including promotional materials such as newsletters and advertisements. The client also gives Creato permission to use client’s name, and/or website address, for testimonial purposes on their website, or other business related media. The client understands that it is the client’s responsibility to copyright the logo design and/or seek trademark.

Payment: In return for logo design, the client agrees to pay the total fee payable. The client understands that the final logo design belongs to Creato until paid in full. In the event of termination of this Agreement, Creato owns the logo and has the right to complete, exhibit, and/or sell the logo design (not including business name).

Furthermore, Creato owns all the logo design concepts created before the final logo design. The client understands that once the final invoice is paid in full, the client has the right to use the logo design in all media useful for business promotion and that Creato reserves the right to display the logo for business promotional use.

Originality: Creato affirms that our logo designs are original and therefore owns the rights granted under this agreement, and that the rights granted do not conflict any other agreement.

Delays: Illness, injury, or other events beyond Creato’s control, such as: fire, theft, computer failure, and Acts of God may result in a delay of unpredictable length.

Performance Liability: Creato does not warrant that the functions supplied by logo design(s), consultation or advice, will be uninterrupted or error-free. The entire risk as to the quality and performance of the logo is with client. In no event will Creato be liable to the client or any third party for any damages, including any lost profits, lost savings or other incidental, consequential or special damages arising out of the reproduction of, or appearance of the logo, even if Creato has been advised of the possibility of such damages.

Note: Before you confirm your agreement to these terms, please make sure you understand all of the above agreement. Should you have any questions or concerns regarding these terms, please contact us before advising us of acceptance.

Web Design

As our client, you have the power to enter into this contract on behalf of your company or organization.

You agree to provide us with everything necessary to complete the project including logo, text, images, link(s) to social media, hosting credentials, feedback and any other information we request as we need it, and in the format we require. We wish to avoid any delays. Deadlines work both ways and you as well will be bound by any dates/timelines. You also agree to adhere to the payment schedule outlined in this agreement.

We have the experience and ability to perform the requested services and will carry out our work in a professional and timely manner. We cannot be held responsible for a missed website launch date or deadline if youʼve not provided all content and/or revisions on time.

Timeline: Our estimated time required to complete your website is 30-60 days. We will commence the work after we have received all necessary information pertaining to the website and the non-refundable initial deposit of 50%. Please also keep in mind that we rely on you and your team to provide us with the necessary assets (including but not limited to website text, photos, social media, products, pricing, etc.), and approvals in order for us to work on your website, and to avoid impacting your website launch date.

Error Review: We provide you with a 7 day window from the date of website migration to your hosting for error review. This does not include new website revisions, but errors that may have occurred during migration. It is your responsibility as the client to review your website during this time and point out any errors to be corrected. Any error that you find after the 7 days, will be charged our regular hourly rate of $120.00.

Migration Of Website: Once the project deliverables have been approved, we require full payment of your projectʼs remaining balance before migrating your website onto your hosting. From the time the website is completed and ready for launch, you have a maximum of 30 days to provide us with your hosting and domain information. If that information is not provided, thereʼs a possibility that the website will be removed from our server without notice. Extensions can be provided upon written request.

Browser Functionality: All of our websites are tested for functionality on current Safari, Chrome, Firefox internet browsers. We do not guarantee that your website will look exactly the same on every screen, and may appear differently due to varying screen resolutions and aspect ratios.

Concent: We’re not responsible for writing or inputting any text copy. If you’d like us to write new content or input text for you, we can provide a separate estimate for that.

You should supply graphic files in an editable, vector digital format. You should supply photographs in a high resolution digital format. If you choose to buy stock photographs, we can suggest stock libraries. If you’d like us to search for photographs for you, we can provide a separate estimate for that.

Quotation: We’ve prepared the price quote based on everything that we have discussed, including any correspondence via email, in-person, or phone calls. We are only responsible for the items we have agreed upon. Items not discussed or agreed upon are not part of the project nor have they been included in the quoted cost. Additional billable time will be incurred to you as the client at our hourly rate of $120.

Revisions: We specify from the outset the number of revisions we will provide in our packages. Revisions can not include completely new un-agreed upon elements. We’re happy to be flexible. If you want to change your mind or add anything new, that won’t be a problem as we’ll provide a separate estimate for that. If no set number of revisions is agreed upon, revisions will not exceed 10% of the total budget of web development time (Billable at hourly rate of $120.) Should you request additional revisions beyond what is included, or that exceed the allocated time, you will receive an email notification from us requesting a confirmation that you wish to proceed with said revisions and agree that you will be billed at our hourly rate of $120. After we have received your confirmation we will proceed.

Allowances: You’re responsible for the cost of any outside paid assets. This is included but not limited to hosting, domains, SSL certificates, third party plugins, stock images, and premium fonts. In addition, we cannot be held liable for the functionality of third party plugin or software, recommended or otherwise.

Technical Support: We’re not a website hosting company so we don’t offer support for website hosting, email or other services relating to hosting. You may already have professional hosting and you might even manage that hosting in-house; if you do, great. If you don’t, we can point you in the right direction to on of our preferred hosting providers. We can provide a separate estimate for setting up your site on a server, plus any statistics software such as Google Analytics that you may need. Then, the updates to, and management of that server will be up to you.

Exclusive Design Credit: Weʼre proud of our work and reserve the right to apply the text “Designed by Creato” on your website. Should you wish to remove the credit, a fee of $250 applies. Removal of our name does not mean surrendering our design credit to any other party. Without our expressed consent, you agree that “Designed by Creato” will be visibly displayed on your site acknowledging design credit.

Payment Schedule: Like a parking ticket, this agreement is non-transferable and non-refundable. The initial deposit does not constitute a credit, and therefore cannot be used toward our other services. You are accountable for the full balance of your contract whether you decide to complete the website or not.

Copyrights: First, you guarantee that all elements of text, images or other artwork you provide are either owned by your good selves, or that you’ve permission to use them.

Then, when your final payment has cleared, copyright will be automatically assigned as follows:
You’ll own the visual elements that we create for this project. We’ll give you finished files and you should keep them somewhere safe as we’re not required to keep a copy. You own all elements of text, images and data you provided, unless someone else owns them.
We love to show off our work and share what we’ve learned with other people, so we reserve the right, with your permission, to display and link to your project as part of our portfolio and to write about it on websites, in magazine articles and in books.

Liability: Creato will do everything possible to build you an amazing website, but we accept no liability for your sales, revenue, and/or the success of your website/business directly, indirectly, or consequentially.

We can’t guarantee that our work will be error-free and so we can’t be liable to you or any third-party for damages, including lost profits, lost savings or other incidental, consequential or special damages, even if you’ve advised us of them.

This contract is a legally binding document, and cannot be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place. Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of NSW courts.

Frequently Asked Questions

Published: 13.02.2019 в 03:44

Author:

Categories: Without rubric

Frequently asked questions

We hope you find the answers to all of
you questions here, if not, email us here

How soon can you begin my project?

We can get to work on your logo design project as soon as we have received your design brief.

What is your turnaround time for logo design in Sydney?

Our turnaround time is 5 business days. If you do have an urgent request, let us know and we will do everything humanly possible to meet your deadline.

How many times will you revise my project?

We are happy to offer our logo design clients
unlimited revisions. Our biggest concern is that you love your new logo,
so we will keep working until it is perfect.

What if I just don’t like the concepts?

As part of our 100% satisfaction guarantee, if you do not like the concepts, we will happily provide a new set of concepts at no extra cost. No questions asked.

May I send you my own sketches, logos, or mockups?

Certainly! Feel free to send us any rough logos, sketches, and mockups.

Will my designs look like your samples?

All of the logos you see on our page as well as your logo will be created by the same amazing team here at Creato Design Sydney. Our designs are custom made to meet each client’s specific needs.

What can your logo designs be used for?

We can create logos for small business, corporations, web-based businesses, products, events, services, blogs and more!

In what format will I receive my file?

Your file package will include .PSD .AI, .EPS, .PDF, .JPG, and .PNG. We include vector files that can be scaled to any size; you can increase or decrease the size of the file without risking quality loss. You will find that the files are also compatible with Adobe CC and higher. To find out more visit our blog: Graphic Design File Types Explained. Final logo design files are delivered once full payment has been processed.

Once the design is complete, who owns all of the rights?

You own the complete rights to your logo design.

What else do you do besides logo design?

In addition to logo design, we can help with your web design, graphic design retainers and anything else you may require- Business cards, letter heads, stationary, etc. Contact us to learn more.

Who can you create logos for?

We have worked with hundreds of businesses on their logo designs from all cities in Australia:
Logo Design Melbourne, Logo Design Adelaide, Logo Design Brisbane, Logo Design Gold Coast, Logo Design Newcastle, Logo Design Perth and Mandurah, Logo Design Wollongong and Port Kembla, Web Design Sydney and more.

 

We have experience in a breadth of industries:
Real Estate Logo Design, Fitness & Gym Logo Design, Construction & Building Logo Design, Virtual Reality Logo Design and many, many more. So, contact us today in order to have the perfect branding for your company.

My question isn’t answered here?

Not a problem, we are always happy to answer any questions you may have. Contact us here and we will respond within 24 hours.

Things to know about Creato, main page

Published: 13.02.2019 в 03:04

Author:

Categories: Without rubric

Things to know about Creato

Our experienced team

Our team understand the delicate mix of psychology and art when it comes to designing for business success.

Logo design Sydney

Creato is a graphic and web design company
proudly based in Sydney, Australia.

Absolutely no hidden costs

The prices you see on our packages are the
exact prices you pay, we hate hidden costs too!

Safe and secure payments

Mastercard, Visa, American Express and Paypal. All of our payments are securely processed by PayPal.

Fast turnaround time guarantee

We understand and how important punctuality is to your business. Creato is committed to delivering projects on time.

100% business focused

Our designs are practical and solve business objectives- while looking pretty damn good!

About Us

Published: 12.02.2019 в 16:50

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Categories:

About Us

Design: It’s not our work life, it’s
our life’s work

Who Is Creato &
How Can We Help?

Creato is a Sydney based design agency who create
holistic brands for Australian and international clients. Our work
encompasses logo and identity design, graphic design, website design,
advertising and communications.

who is Creato and why you need them

.

professional team for great results
  • Our team of 5 creative designers have years of experience across
    a broad range of disciplines.
  • Our team is led by our creative director Callum who specialises in
    business logo design, website design & graphic design. Tyson is our
    website developer, Jeff and Ryan specialise in logo and graphic design,
    and Erwan is our SEO and content curator.

Creato has been featured in The Huffington Post, BuzzFeed, Enterpreneur & JustCreative.

  • We are committed to producing visually appealing, clean
    graphics that set our clients apart from the competition.
  • We love challenging projects and opportunities to help
    businesses achieve their markerting goals through engaging visual
    designs.

If you value elegant and compelling graphic works, delivered
quickly, then you will love working
with us.

Put your mind at ease
with our guarantees

Put you mind at ease, with our safe payment options, 100% satisfaction guarantee and deadline guarantee

Safe and secure
payment methods

Whether your order is small or large, we take
MasterCard, Visa, American Express and PayPal. To add an extra layer of
security and to offer you peace of mind, we process all payments via
PayPal, thus ensuring that your payments are 100% safe and secure. Additionally, you are also protected by PayPal buyer
protection.

100% Satisfaction
Guarantee

Since day one we have backed all of our work with
a 100% satisfaction guarantee, whereby, if you’re not happy with the
initial concepts we will provide completely new concepts completely
free of charge. We want you yo love your new design & we will continue
to work with you until it is perfect.

Our deadline
guarantee

Each project we receive is given our undivided
attention, we aim to complete the task within the specified time-frame
given to you. For logo design projects you can expect a 5 business day
turnaround time. Our website design turnaround time is based on the
complexity of the project.

old Web Design

Published: 12.02.2019 в 16:23

Author:

Categories:

Sydney’s Web Design Experts

Creative and user friendly websites,
designed to achieve results

  • Buzzfeed logo
  • The Huffington Post logo
  • Just Creative logo
  • Entrepreneur logo
  • Inc logo

Web Design & Development in Sydney, Australia

Portfolio

  • Panthera Consulting website design

    Panthera Consulting responsive design preview

    Panthera Consulting

    Panthera Consulting is a Structural and Civil Engineering firm with over 10 years experience in the Design and Construction industry. Founded by Declan O’Brien, the firm hired Creato to assist with their branding & website design work.

     

  • Crunchy Social website design

    Crunchy Social responsive design preview

    Crunchy Social

    Crunchy Social is an Australian social media marketing and management agency. Creato developed the Crunchy Social website with an aim to attract customers through bright and highly visual content.

    Preview

Josh Pyatt

Josh Pyatt is a high performance real estate coach, trainer and consultant. His winning strategies have been created to propel real estate professionals to remarkable success. Josh hired Creato to develop his branding & website.

Josh Pyatt responsive website design
  • Dreaming Elephants website design

    Dreaming Elephants responsive design preview

    Dreaming Elephants

    Dreaming Elephants is an ecommerce website, selling elephant souvenirs to customers all over the world. Creato designed, developed and implemented payment processing and shipping functionality into the website.

  • HappyCoin website design

    HappyCoin responsive design preview

    Happy Coin

    HappyCoin is a digital cryptocurrency designed for use of peer-to-peer technology to operate with no central authority. Managing transactions and issuing money is carried out collectively by the network. Creato designed and developed their website presence and logo design.

Thread Affair

Thread Affair is a bohemian themed boutique, offering unique, high quality apparel for women. Founder, Michelle, worked with Creato to develop their branding, website and ecommerce functionality.

Thread Affair website design
  • Black Mountain Commodities website design

    Black Mountain Commodities responsive design preview

    Black Mountain

    Black Mountain Commodities is an independent, Australian owned business that offers premium Australian produce to the global market place. BMC hired Creato to design their logo, branding & website design.

    Preview

  • By Chance website design

    By Chance responsive design preview

    By Chance

    By Chance is an online retail platform, who offer a range of beautifully hand made products. Their products are sourced and made etichally by supporting local village people in Southern Africa. Creato helped By Chance with their logo design and ecommerce website design.

Bridgewater Australia

Bridgewater Australia was founded in 1985 by company director Roger Flower. Bridgewater is a major supplier of fuel in Australia, coordinating the supply of quality fuels and lubricants to locations around Australia, New Zealand and the South Pacific. Creato assisted Bridgewater with their branding and website design.

 

Bridgewater Australia website design

Logo Design Agency Brisbane, Australia

Published: 21.06.2017 в 15:10

Author:

Categories:

 

Professional Logo Design Packages

Over 118 happy logo clients and counting in Brisbane. Let’s get started on your logo today
[otw_is sidebar=otw-sidebar-18]

Or contact us here about your project

 

payment-option

Why choose us?

Brisbane is a creative city and you need a stand-out logo to compete in the local scene.With designs that exceed expectations, we understand how to help you make a lasting impression on new and prospective clients.

[edsanimate_start entry_animation_type= “fadeInLeft” entry_delay= “0.3” entry_duration= “0.3” entry_timing= “ease-in” exit_animation_type= “” exit_delay= “” exit_duration= “” exit_timing= “” animation_repeat= “once” keep= “yes” animate_on= “scroll” scroll_offset= “25” custom_css_class= “”]

[otw_is sidebar=otw-sidebar-16]

[edsanimate_end]

  • The logo design process

  • Creato is a design studio that aims to develop successful branding for businesses in our community. We have created custom logo designs for many Brisbane based businesses, with fantastic results!
  • From conception to the finished product, our process is geared towards delivering professional, unique and powerful visual identities that help you stand apart in your industry.
  • We want you to be 100% happy. That means you’re involved every step of the way. We value your feedback and will happily implement any revisions you feel are necessary completely free of charge